Is 360 CHICAGO wheelchair accessible?

Yes. The 360 CHICAGO Observation Deck is fully wheelchair accessible. Elevators provide access to the 94th floor and all public areas.

Do you allow service animals?

Yes. Service animals as defined by the ADA are welcome throughout 360 CHICAGO.

Do you provide wheelchairs?

A limited number of wheelchairs are available for guests on a first-come, first-served basis. Please inquire with a staff member upon arrival.

Are restrooms accessible?

Yes. Accessible restrooms are located on the 94th floor near the main Observation Deck area.

Due to the nature of the attraction, TILT is not wheelchair accessible. Guests must be able to stand independently to participate.

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Accessibility

Is 360 CHICAGO accessible for guests with disabilities?

360 CHICAGO is ADA-compliant and committed to making the experience memorable and accessible for all guests:

Our elevators and restrooms can accommodate wheelchairs, scooters, and strollers.
Ramps around the observation deck make the entire 360-degree experience easy to enjoy for everyone.
Wheelchairs are permitted in the TILT area, but guests must stand in order to be on the moving end of the platform.
Service dogs are welcome with proper identification. For support animals and pets, we kindly ask that they remain at home.
The ADA entrance for 875 N. Michigan is located on Delaware Place. From there, guests can take the elevator to the concourse level to access the 360 CHICAGO entrance.

Does 360 CHICAGO provide accommodations for guests with sensory sensitivities?

360 Chicago has partnered with KultureCity® to enhance our ability to assist and accommodate guests with sensory needs. We aim to provide an inclusive experience for all guests. We strive to raise awareness of the needs and challenges faced by individuals with sensory processing needs by supplying our staff with annual training and offering resources and accommodations to our guests.

Sensory bags can be requested at our ticketing desk near the main entrance and at the TILT desk on the 94th floor. Sensory bags contain a variety of equipment to provide a calming, peaceful environment for guests with sensory needs. Sensory bags include noise-canceling headphones, sunglasses, fidget tools, verbal cue cards, and weighted lap pads.

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Looking for the most breathtaking view in Chicago? In less than XX seconds, the elevator will take you to the 94th floor. Experience impressive 360° views of the Chicago skyline and Lake Michigan.

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Accessibility

Is 360 CHICAGO accessible for guests with disabilities?

Does 360 CHICAGO provide accommodations for guests with sensory sensitivities?

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